Job Description

Salary: £60,000 per annum
Hours: 35 hours per week

An exciting opportunity has arisen for an experienced and dynamic Service Manager to lead a specialist brain injury rehabilitation and complex care service in the Ipswich area. The successful candidate will have a proven track record of improving care quality, experience with complex medical needs, and confidence working with regulatory bodies to raise standards.

Key Responsibilities

• Provide overall operational leadership and day-to-day management of the service
• Drive continuous quality improvement across both units
• Maintain full regulatory compliance, including CQC registration and standards
• Lead and support a multidisciplinary team, promoting best practice and high performance
• Oversee recruitment, staff development, induction and training
• Manage budgets, staffing levels, and resource allocation effectively

Candidate Requirements

• QCF (NVQ) Level 5 Diploma in Health and Social Care or equivalent
• A minimum of 5 years’ experience managing registered care services
• In-depth knowledge of CQC regulations and compliance frameworks
• Proven experience supporting individuals with complex medical or neurological needs
• Full UK Driving Licence

Benefits

• 38 days annual leave
• Option to buy or sell up to 5 days annual leave
• Comprehensive training and development
• Eye care vouchers
• Long service awards
• Free parking on site